Healthcare professional chatbot

Teva wanted to improve the customer experience of Healthcare Professionals (HCPs) engaging with their brand. We created a chatbot to provide 24/7 support via a conversational user interface.
alt

Why?

Providing answers to healthcare professionals questions when and where they need them could improve patient care, helping Teva to be the most attentive, responsive and innovative company in their sector.

UK pharma brand chatbot

UK pharma chatbot ads

Reduction in med info queries
quote mark graphic

I’m so proud of what the team has achieved, not only because of the creative use of technology, but because it makes a real difference to HCPs and their patients.

quote mark graphic

Kim Innes

General Manager for UK and Ireland at Teva

Close chatbot
Open chatbot
Open chatbot